Store Policy
Customer Care
Last updated: June/26
At Gathered, your experience matters to us just as much as the products you bring into your home. Whether you have a question before placing an order or need support after one, our team is here to help every step of the way.
Privacy & Safety
Last updated: June/26
At Gathered, we are committed to protecting your personal information.
When you shop with us, we may collect:
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Contact information (name, email, shipping address, phone number)
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Order details (products purchased, order history)
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Payment information — processed securely by our third-party payment provider. Gathered does not store your credit card details.
Protected Information
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are processed through secure, PCI-compliant third-party providers, and we do not store sensitive payment data on our servers.
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function properly without them.
Shipping & Returns
We ship across the entire United States with free shipping on all orders. Delivery times vary by product, and estimated delivery windows are shown on each product page and at checkout. Once your order ships, you'll receive a confirmation email with tracking information.
Not completely satisfied? You can return most items within [14] days of delivery for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase.